Privacy Policy & Terms of Use

Privacy Statement

Your privacy is assured: Privacy at Masco Cabinetry

Masco Cabinetry (“Masco Cabinetry,” “KraftMaid”, “we,” “us”) headquartered in Ann Arbor, Michigan, has created this Policy to demonstrate its firm commitment to privacy. Masco Cabinetry is committed to protecting the privacy of our web site visitors, clients and interested parties. We uphold the highest industry standards in online privacy and permission marketing.

This policy discloses Masco Cabinetry’s information gathering and dissemination practices for the information collected by Masco Cabinetry via our Call Center, any web site, or other means. This Policy addresses our practices regarding information that we collect through this website, as well as other means than through this site. We encourage you to read this Policy before using this site or submitting your personal information to us. Your use of this site, request for information or other contact with Masco Cabinetry signifies that you agree with all terms of this Policy, so please do not use this site or share your contact/personal information if you disagree with any part of this Policy.

How do we Collect and Use Personally Identifiable Information?

We will collect personally identifiable information about you, such as your name, postal address, telephone and mobile numbers, and email address when you provide it to us through this site such as when you create an account or profile, order or register a product, order literature, enter contests or incentive programs, sign up for newsletters, participate in a survey, contact customer service, or otherwise interact with this site.

Your personally identifiable information may be used by us for all legal purposes, which may include, but are not limited to, responding to your requests, processing your transactions, notifying you of new products or product-related news, and for administrative purposes such as conducting incentive programs or tracking which parts of the site are of interest to you.

We use your personally identifiable information to provide the services you request from Masco Cabinetry such as responding to product information requests; registering products; fulfilling orders for parts, products or customer service; administering contests or incentive programs; and facilitating on-line product visualization applications and preferred products catalogs. We also use personally identifiable information to send you news about our products and promotions, to conduct online surveys, contests or incentive programs via email, telephone or postal mail, and to notify you of special events and advertising that you might be interested in. In addition, we may use the information to improve Masco Cabinetry’s online and other services, such as customer service and product support, to understand consumer preferences in developing product improvements and innovations, and to ensure that our site is of interest to you. We may also use your personally identifiable information for internal business purposes, such as optimizing users’ site experiences and analyzing and managing our businesses. If you apply for employment with Masco Cabinetry, we may use the personally identifiable information you supply to process your job application.

This site may offer a feature that allows you to send an electronic postcard or otherwise share a message with a friend. If you choose to do so, we will ask you for the recipient’s name and email address, along with the text of any message you choose to include. By using this feature, you warrant that you are entitled to use and provide us with the recipient’s name and email address for this purpose.

Notice Regarding Use of this Site by Children

This site is not directed to children under the age of 18, and we request that children do not provide personally identifiable information through the site.

How we Collect and Use Non-Personal Information

We may also collect other information that is not personally identifiable through this site (‘non-personal information’) such as your postal or Zip code, IP address, domain name, URL, browser and operating system and a record of the site pages you visited. This data helps us to understand traffic patterns at this site and may be used to tailor your experience at this site, such as showing you content including special events and advertising that you might be interested in and displaying the content according to your postal code. In some instances, we may combine non-personal information with personally identifiable information (such as embedding email addresses in cookies). If we do combine any non-personal information with personally identifiable information, the combined information will be treated by us as personally identifiable information in accordance with this Policy.

Cookies and Similar Technologies

This site uses cookies, which are small bits of data that a web server transfers to an individual’s computer for certain purposes, such as to report usage and demographic information, which may help us to know more about site users and their interests. Cookies are an industry standard used by most web sites to help facilitate users’ ongoing access to and use of a particular web site, for example, by providing information used to deliver content specific to users’ interests and for administrative purposes such as security, and which may track personal information, such as your name, postal address, telephone and mobile numbers and email address. If you want to remove cookies from your computer at any time, you can delete or automatically decline them using your browser. Please refer to your browser instructions or help screen to learn more about these functions. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the site.

The site may use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) to compile aggregate statistics about site usage and response rates. Pixel Tags allow us to count users who have visited certain pages of the site and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened. We only use the information received from these Pixel Tags in the aggregate for statistical analysis.

Some uses of cookies in connection with the site may be under the control of unaffiliated entities that Masco Cabinetry retains to manage certain programs and fulfill specific visitor requests. Although Masco Cabinetry seeks to require these parties to conform their use of cookies to the uses permitted by this policy, Masco Cabinetry cannot be responsible for third-party uses of cookies.

How We Share Personally Identifiable Information

Masco Cabinetry may share personally identifiable information collected with Affiliated Entities or third parties as described below. You should also be aware that this means that personally identifiable information about you may be transferred to or received by Affiliated Entities or third-parties in the USA, or other countries which may be subject to different privacy regulations than those applicable in the country where you reside.

  • Affiliated Entities. We may share personally identifiable information with our Affiliated Entities worldwide to fulfill the purposes described above. You may access a list of certain Affiliated Entities here http://www.masco.com/our_companies/index.html.
  • Service Providers. We may use third-party service providers to help us operate our business and this site or to administer activities on our behalf, such as sending emails, hosting dealer locater sites, providing order fulfillment, conducting advertising or customer service, and administering contests or incentive programs. We may share personally identifiable information with these third parties for those business purposes. For instance, if you request a brochure, we may share personally identifiable information about you with fulfillment and management agencies to complete your request.
  • Dealers and Retailers. We may share personally identifiable information with third parties that offer our products for sale. The third-party dealer or retailer may contact you directly by email, phone or postal mail. If you provide any personally identifiable information to such a third party through its web site or otherwise, your transaction will occur with the third party (and not on this site) and the personally identifiable information you provide will be collected by, and controlled by the privacy policy of, that third party. Masco Cabinetry recommends that you review the privacy policy of third parties who may contact you about Masco Cabinetry’s or Affiliated Entities’ products or services.
  • Other Disclosures. Personally identifiable information of any individual user also may be shared with other companies outside Masco Cabinetry:
    1. as permitted by law;
    2. in the event of a transfer of ownership, assets or a bankruptcy of Masco Cabinetry;
    3. where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process, or
    4. to protect the interests or safety of Masco Cabinetry, the Affiliated Entities, site visitors, customers, business partners, employees or the public;
    5. permit us to pursue available remedies or limit the damages that we may sustain
    6. enforce our Terms of Use;
    7. respond to an emergency.
  • Co-Branded Pages. From time to time, we may enter into a special relationship with another company that is not owned by or affiliated with Masco Cabinetry to provide additional features on this site, such as co-branded sites (referred to here as “co-branded pages”). Any information including personally identifiable information that you provide on one of these co-branded pages may be collected by both us and the applicable third-party included on the co-branded pages (the “co-branding dealer”), and thus accessible to both us and the co-branding dealer. By submitting information in connection with such co-branded pages, you consent to both us and the applicable co-branding dealer collecting such information from you. Our use and disclosure of information collected by us via co-branded pages will be governed by our applicable Privacy Policy; and any co-branding dealer’s use and disclosure of information collected by such party will be governed by its applicable privacy policy; we encourage you to review each applicable Privacy Policy in connection with your submission of information in connection with co-branded pages; if a co-branding dealer’s privacy policy is not readily available, you are encouraged to contact such party for information to learn more about its privacy policy. We will only be responsible for our compliance with our own Privacy Policy associated with such co-branded pages, and we shall not be responsible in any way for a co-branding dealer's collection, use or disclosure of any information in connection with co-branded pages (or otherwise); for any failure of such party to comply with its applicable privacy policy; or for any failure of such party to adopt a privacy policy or to make available its privacy policy for review.

We will never share, sell, or rent individual personal information with anyone other than this without your advance permission or unless ordered by a court of law.

User Generated Content Functions

Certain pages on this site enable users to submit their own content, such as under “Comments,” or “Contact Us.” Any information you disclose in such a submission may be publicly available and you should exercise caution in deciding whether to disclose your personal, financial or other sensitive information there. Masco Cabinetry cannot prevent such publicly-available information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety, and is not responsible for the results of any postings.

Testimonials

We may post written or video customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.

Sweepstakes, Contests, Etc.

We may operate sweepstakes, contests, raffles and similar promotions through the site that may require online registration with third party sponsors of such sweepstakes, contests, raffles, etc. You should carefully review the rules of each sweepstakes, contest, raffle and promotion in which you participate through the site, as they may contain additional important information about Masco Cabinetry’s or a sponsor’s use or disclosure of your personally identifiable information. To the extent that the terms and conditions of such rules concerning the treatment of personally identifiable information conflict with this Policy, the terms and conditions of such rules shall control.

Information Tracked

At times we will use your IP address to help diagnose problems with our server and to administer our web site. We also may track browser types to help us understand our visitors’ needs related to our web site design.

There is an optional section of our web site where input forms require your name, phone number, company, and email address. This form provides the ability to opt-in to receiving future emails of any sort from Masco Cabinetry. If you opt-in to receiving email communications from us, then we may send information to you on our products or services.

This information will not be used for any other purpose. We do, however, reserve the right to disclose your personally identifiable information when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Links and Third Parties’ Privacy Practices

This site may contain links to other sites which are not operated by Masco Cabinetry, including any blogs, public communications or forums. Masco Cabinetry IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEB SITES, INCLUDING WEB SITES OPERATED BY AFFILIATED ENTITIES. We provide such links only as a convenience, and the inclusion of links on the site does not imply endorsement of the linked site Masco Cabinetry. If you provide any personally identifiable information through any such third party web site, your transaction will occur on such third-party’s web site (and not on this site) and the personally identifiable information you provide will be collected by, and controlled by the privacy policy of, that third party. Masco Cabinetry recommends that you review the privacy policy of third-party web sites arrived at from links on this site.

Security of Personally Identifiable Information

Masco Cabinetry takes measures to protect personally identifiable information collected through this site against unauthorized access, disclosure, alteration or destruction. We also seek to require our Affiliated Entities and service providers to exercise reasonable efforts to maintain the confidentiality of any personally identifiable information about you that they receive from Masco Cabinetry. Unfortunately, however, no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.

For your own privacy protection, we encourage you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email. Note that Masco Cabinetry will not request sensitive personal information in our emails to you and you should verify the authenticity of any such request.

Retaining Personally Identifiable Information

We retain personally identifiable information about you for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by applicable law.

Policy Modifications

Masco Cabinetry reserves the right to make changes in this Policy. In the event that Masco Cabinetry makes a material change to this Policy, it will be posted here. We encourage you to check this page regularly since your continued use of this site following any changes to the Policy will be deemed to constitute your acceptance of such change. In the event that Masco Cabinetry makes a material change to the Policy, a notice will be posted regarding such change.

©2011 Masco Cabinetry


Terms of Use

Last updated December 13, 2010

Welcome to the Web site for Masco Cabinetry, at www.KraftMaid.com (Web Site or Site). We maintain this Site for general promotional, investor relations and public information purposes. The following Terms of Use (Terms) apply to your use of this Site. Please read them carefully! By using this Web Site, you are agreeing to be bound by these Terms. You may not use this Site if you do not agree to these Terms.

Unless the context indicates otherwise, as used in these Terms, (i) “Company”, “us”, “we”, and “our” refer to Masco Cabinetry and its subsidiaries and affiliates and (ii) “Content” refers to any or all text, documents, photographs, images, graphics, logos, emblems, designs, layouts, trademarks, trade names, service marks, copyrighted materials, audio and video presentations and other information provided by us on or through this Web Site, including user interfaces and the selection, coordination and arrangement of such information.

Intellectual Property

The Content provided on this Web Site is copyrighted by Masco Cabinetry or our third party licensors and is protected from copying, reproduction, modification, distribution, display, performance or transmittal for any purpose under United States and international copyright laws. The trademarks, trade names, service marks, product packaging, designs and corporate logos and emblems displayed on this Site belong exclusively to Masco Cabinetry or our third party licensors and are protected from reproduction, imitation, dilution, or confusing or misleading uses under United States and international trademark laws. Nothing stated or implied on this Site confers on you any license or right under any copyright, trademark or service mark of Masco Cabinetry or any third party. Unauthorized use of this intellectual property is expressly prohibited and may be a violation of law.

Permitted and Prohibited Uses

You may view and make one electronic or paper copy of the information posted on any screens of this Web Site, provided that you use the copy solely for your personal, informational and non-commercial purposes and that you (i) keep all copyright and other proprietary notices intact, (ii) do not modify the Content or use it in a manner that suggests an association with any of our products, services or brands and (iii) do not download quantities of the Content to a database that can be used to avoid future downloads from this Site. You may not reproduce, copy, upload, post, transmit, display or otherwise redistribute any materials or design elements of this Site for commercial purposes without our prior written consent. You may not (i) decompile, disassemble or reverse engineer this Web Site or otherwise attempt to determine the source code or trade secrets of the Site; (ii) violate or attempt to violate the security of the Site; or (iii) otherwise disrupt or interfere with the operation of the Site.

Forums and Public Communication

This Site may enable users to submit their own content to a chat area, message board or email function (forum). Any forum on the Site is a free service to enable you to share comments about products and services available on our site. If you participate in a forum within the Site, any information you disclose in such a submission may be publicly available and you should exercise caution in deciding whether to disclose any personal, financial or other sensitive information there. By uploading or submitting any materials to a forum, you automatically grant (or warrant that the owner of such materials expressly grated) us a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, display and distribute such materials or incorporate such materials into any form now know or later developed. Masco Cabinetry cannot prevent others persons who access this site from using submissions and personal information they find here, even if their use of that information violates the law, or your personal privacy and safety.

When participating in a forum, you should not assume that people are who they say they are, know what they say they know or are affiliated with whom they say they are affiliated with. Information obtained in a forum may not be reliable and it is not a good idea to trade or make any investment decision based solely or largely on information you cannot confirm. We cannot be responsible for the content or accuracy of any information and shall not be responsible for any trading or investment decisions made based on such information.

Masco Cabinetry is proud to provide a forum for you to air your opinions on the topics and items we feature. While we appreciate your time and comments, you are prohibited from posting or transmitting the following in your posts: (i) profanity, pornography, obscenities, hateful, threatening or harassing comments or images; (ii) discussion of illegal activities or intent; (iii) solicitations for commercial activities or other statements that do not generally relate to the designated topic of the forum; (iv) personally identifiable information such as phone numbers, addresses or URLs; (v) any information that violates any right of a third party or any law; (vi) any software or other materials that contain a virus or other harmful component, and (vii) Masco Cabinetry is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Web Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. Masco Cabinetry reserves the right to edit or remove content from any forum at any time and for any reason and may fully cooperate with any law enforcement authorities or court order requesting or directing Masco Cabinetry to disclose the identity or locate anyone posting any such information or materials.

A testimonial board post is not an effective way to tell us you need help with an order or site feature. If you’d like to tell us about a specific problem, please contact us at 866-850-8557 or CustomerCare@Mascocabinetry.com. Masco Cabinetry disclaims liability for any failure on its part to provide help with a specific problem disclosed on this site.

You are responsible for maintaining the confidentiality of your user name and password. You shall be responsible for all uses of your user name and password, whether or not authorized by you. You agree to immediately notify Masco Cabinetry of any unauthorized use of your user name or password.

Links and Third Parties’ Privacy Practices

This site may contain links to other sites which are not operated by Masco Cabinetry, including any blogs, public communications or forums. Masco Cabinetry IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEB SITES, INCLUDING WEB SITES OPERATED BY AFFILIATED ENTITIES. We provide such links only as a convenience, and the inclusion of links on the site does not imply endorsement of the linked site Masco Cabinetry. If you provide any personally identifiable information through any such third party web site, your transaction will occur on such third-party’s web site (and not on this site) and the personally identifiable information you provide will be collected by, and controlled by the privacy policy of, that third party. Masco Cabinetry recommends that you review the privacy policy of third-party web sites arrived at from links on this site.

Security of Personally Identifiable Information

Masco Cabinetry takes measures to protect personally identifiable information collected through this site against unauthorized access, disclosure, alteration or destruction. We also seek to require our Affiliated Entities and service providers to exercise reasonable efforts to maintain the confidentiality of any personally identifiable information about you that they receive from Masco Cabinetry. Unfortunately, however, no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.

For your own privacy protection, we encourage you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email. Note that Masco Cabinetry will not request sensitive personal information in our emails to you and you should verify the authenticity of any such request.

Retaining Personally Identifiable Information

We retain personally identifiable information about you for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by applicable law.

Disclaimer of Warranties

We make no guarantees or warranties of any kind, express or implied, regarding the Content or operation of the Site. You access and use this Site at your own risk. The Content (including all information available on or through the Site) is provided “AS IS” and we are not responsible for its use or misuse. Access to this Site from locations where the Content may be illegal is prohibited and you are responsible for compliance with applicable local laws. You are also responsible for taking all necessary precautions to assure that any material you obtain from this Site is free from computer viruses, worms, Trojan horses or other destructive devices. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DISCLAIM, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY AND ALL (I) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (INCLUDING SUITABILITY OF THE SITE FOR YOUR NEEDS OR REQUIREMENTS OR THOSE OF ANY OTHER PERSON), (II) WARRANTIES AGAINST INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS, (III) WARRANTIES RELATING TO THE ACCURACY, RELIABILITY, CORRECTNESS OR COMPLETENESS OF THE CONTENT, (IV) WARRANTIES RELATING TO THE OPERATION OF THE SITE (INCLUDING DELAYS, INTERRUPTIONS, ERRORS, VIRUSES, DEFECTS OR OMISSIONS) AND (V) WARRANTIES OTHERWISE RELATING TO PERFORMANCE, NONPERFORMANCE OR OTHER ACTS OR OMISSIONS BY US OR ANY THIRD PARTY.

Links from this Web Site

We have provided hyperlinks from this Web Site and descriptions of or references to selected third party Web sites, products and services as a convenience to you. However, by providing such links, we are not endorsing such third parties or their Web sites or their products or services. We are not responsible for and make no representations about the contents or use of such hyperlinked third party sites or any further links contained there to other sites. If you use a Web site that is hyperlinked to this Web Site, you do so at your own risk; we are not responsible for assuring that hyperlinked sites are free from computer viruses, worms, Trojan horses or other destructive devices. We may discontinue our hyperlinks to any third party site at any time without notice or obligation to you.

Links to this Web Site

If you wish to provide a hyperlink from your Web site to this Web Site, you may do so only under the following conditions: (i) any link to our Site must be a text-only link and clearly marked “KraftMaid Web Site”; (ii) the link must “point” to the URL www.KraftMaid.com and not to other pages within our Site; (iii) when selected by a user, the link must display our Site on full-screen and not within a “frame” on the linking site; (iv) the appearance, position and other attributes of the link may not imply that you or any related organizations or entities are endorsed or sponsored by, affiliated with, or associated with us; (v) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with our names and trademarks; (vi) the linked site may not contain content that could be construed as distasteful, offensive or controversial or that is not appropriate for all age, racial, religious and other groups protected by law; and (vii) we reserve the right to revoke our consent to the link at any time in our sole discretion and you will remove the link immediately upon our request. By linking your Web site to ours, you are agreeing to be bound by these terms.

Questions and Comments

We welcome questions, comments and other feedback about this Web Site and about our products and services. However, please be aware that we will treat all such communications as non-confidential and may reproduce, use, disclose and distribute them without notice or obligation to you.

Changes to this Site or these Terms

We may change or discontinue this Web Site at any time without prior notice or obligation to you. We may also change these Terms at any time without prior notice or obligation and your continued use of the Site after such changes have been posted will constitute your acceptance of the changes. The invalidity of any term, condition or provision of these Terms of Use shall not affect the enforceability of those portions deemed enforceable by applicable courts of law.

Limitation of Liability

We specifically disclaim all liability (whether based in contract, tort, negligence, strict liability, by statute or otherwise) for any direct, indirect, incidental, consequential, punitive or special damages arising out of or relating to your access to and/or use of this Web Site (including those arising from your reliance on the Site Content or on any products or services obtained through the use of this Site, lost data, computer viruses or other destructive devices, and delays, breakdowns or interruptions in the use of the Site for any reason whatsoever).

Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of Michigan and the United States of America, without reference to any choice of law rules under Michigan law. You agree that any action at law or in equity arising out of or relating to these Terms or relating your use of this Web Site will be filed only in the state or federal courts located in Detroit, Michigan and you agree to submit to the personal jurisdiction of such courts for the purposes of litigating any such action. These Terms may be supplemented by additional terms posted at other locations on this Site, but these Terms will supersede in the event of a conflict with such additional terms. These Terms and such additional terms constitute our entire agreement with you regarding your use of this Web Site.

Violations

We reserve the right to seek all remedies available at law and in equity for violations of these Terms, including suspension or blocking of your access to this Web Site. Our failure to enforce any provision of these Terms will not constitute a waiver of such provision or of our legal or equitable rights. You agree to defend and indemnify us and our directors and employees from and against any and all damages, claims, liabilities and costs arising directly or indirectly from your violation of these Terms or your use of this Site.

Questions

If you have any questions about these Terms or this Web Site, please contact us at 866-850-8557 or CustomerCare@Mascocabinetry.com

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