Care & Cleaning Guides
We now have two versions of our Care and Cleaning Guide. Which one you need depends on when you received your cabinets.
Our Most Recent Guide
If you received your cabinets AFTER March 1, 2014,
please use this guide.
Our Previous Guide
If you received your cabinets PRIOR to March 1, 2014,
please use this guide.
Your KraftMaid cabinetry isn't just a purchase, it's an investment. We believe in quality craftsmanship. We also believe that quality craftsmanship should last your lifetime, not just a set number of years. Simply put, your investment is protected for as long as you own it.
What is your warranty?
Masco Cabinetry, LLC, warrants its cabinetry to be free of defects in material or workmanship for as long as they are owned by you, the original purchaser.
How do you make a warranty claim?
Please contact your local retailer from whom you purchased the product. If the retailer is not available, please reach out to Masco Cabinetry.
Mail: Masco Cabinetry, LLC
P.O. Box 1055
Middlefield, Ohio 44062
What does the warranty cover?
Masco Cabinetry, LLC, at its option, may elect to repair or to replace any KraftMaid product covered by this warranty. We are always innovating and actively seeking out ways to improve our product offering and to make your life easier. As such, some replacement parts are subject to availability, and may differ from those originally supplied.
What is not covered?
- The natural aging or darkening of wood color, the inherent growth characteristics of, or variation in wood. We believe this is the beauty of nature and not a defect.
- Products or parts purchased without a finish.
- Wear and tear, damage or defects caused by misuse, abuse, negligence, alteration, non-residential use, or improper installation, storage, or handling.
To the maximum extent permitted by applicable law: This warranty does not cover indirect, special, incidental, or consequential damages, loss of use, or labor expenses in uninstalling or installing any material or parts, whether arising out of breach of warranty, breach of contract, negligence, tort, or any other legal theory, even if Masco Cabinetry, LLC has been advised of the possibility thereof. Masco Cabinetry, LLC disclaims responsibility for damages in excess of your purchase price.
This warranty excludes all industrial, commercial and business usage, whose purchasers are hereby extended a one year limited warranty from the date of purchase, with all other terms of this warranty applying except the duration of the warranty. Some provinces and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province. This warranty is not transferable.
Please also follow us on our social media site for up to date information and to reach out quickly if the other methods are not sufficient.